Wandsworth’s performance marks a major turnaround from 2020-21 when it ranked in the bottom quarter for overall satisfaction with care and support. This year, it has climbed to fourth place among London boroughs
Wandsworth Council has been recognised as one of London’s top-performing local authorities for adult social care, with a government report highlighting its success in helping residents live independently and with dignity.
The latest Adult Social Care Outcomes Framework (ASCOF) report by the Department of Health and Social Care assesses how London boroughs meet adult care needs across 22 indicators. Wandsworth placed in the top quarter for 12 of them, demonstrating its strong commitment to high-quality care.
Of the seven indicators focused on user experience, Wandsworth was among the top five boroughs in five categories. The borough was ranked first across London for making it easy for people to access information about support, and joint second for ensuring residents have control over their daily lives, sufficient social contact, and a good quality of life.
Councillor Graeme Henderson, Cabinet Member for Health, praised the achievement, saying:
“In Wandsworth, we are committed to providing excellent social care so that people can live with dignity – and independently in their own homes where possible. The high standards identified in this report are very good news, and I’d like to thank all our staff who work so hard to deliver the support people need and deserve.”
Wandsworth’s performance marks a major turnaround from 2020-21 when it ranked in the bottom quarter for overall satisfaction with care and support. This year, it has climbed to fourth place among London boroughs.
The council also leads in helping residents remain independent after hospital discharge and is joint top for ensuring service users and carers receive personal budgets or direct payments. These financial support schemes allow individuals to tailor their care to their needs.
One resident, Doreen, who lives in Battersea with her sons Peter and Greg, highlighted the positive impact of direct payments. Both of her sons receive financial support, which helps them access care while giving her valuable respite.
The ASCOF report also reflects the council’s focus on supporting people to live independently at home whenever possible through reablement services and the use of technology such as video care phones and apps.
“The best part about having direct payments is that they enable both boys to go out with their personal assistant and give me some free time. We all benefit from the support and enjoy a little time for ourselves,” she said.
The ASCOF report also commends Wandsworth’s investment in technology-driven care solutions, including video care phones and mobile apps, as well as its reablement services that help residents regain independence.
This latest recognition follows the council’s decision to freeze its share of council tax, keeping residents’ bills the lowest in the country. High-quality social care will continue to be funded through a two percent adult social care precept, ensuring Wandsworth remains a leader in supporting vulnerable residents.
