January 20, 2025
3 mins read

Enfield offers free digital mental wellbeing support 

Qwell, a free and anonymous digital mental health platform, also features a pre-moderated peer support community, self-help toolkits to track mood, and other resources aimed at fostering mental wellbeing. 

 

Enfield residents aged 18 and over can now access Qwell, a free, confidential, and personalised digital mental health platform designed to support adults, parents, and carers. 

Qwell offers 24/7 access to mental wellbeing resources, including live chat counselling with qualified professionals. Users can engage in text-based one-to-one counselling sessions anonymously from midday to 10 p.m. on weekdays and from 6 p.m. to 10 p.m. on weekends. 

The platform also features a pre-moderated peer support community, self-help toolkits to track mood, and other resources aimed at fostering mental wellbeing. Importantly, there are no eligibility criteria or referrals required – residents can simply register online and access support immediately. 

Qwell is now available in Enfield, offering personalised support for adults, including parents and carers. Access 24/7 wellbeing resources, live chat counselling, and peer support forums to take care of your mental health anytime, anywhere. 

Cllr Abdul Abdullahi, Cabinet Member for Children’s Services, expressed the Council’s commitment to improving access to mental health services: 

“We want residents in our borough to have 24/7 access to mental health services without any delays. This is why we partnered with Qwell to provide a free and confidential platform for adults, new or expecting parents, and carers to take care of their wellbeing.” 

“Qwell ensures people across Enfield have access to anonymous, safe, and effective mental health care around the clock.” – Dr Lynne Green, Chief Clinical Officer, Kooth

Dr Lynne Green, Chief Clinical Officer at Kooth, the organisation behind Qwell, added: 

“Awareness of the importance of seeking help for mental health may be at an all-time high, but often adults find it difficult to ask for the help they need. Qwell ensures that people across Enfield will have access to anonymous, safe, and effective mental health care around the clock. No matter how big or small the issue, our team of experienced practitioners and professional counsellors are here to help.” 

Qwell is part of Enfield Council’s Start for Life offer, funded by the Department of Education, and reflects the Council’s dedication to improving the health and wellbeing of its residents. 

For more information or to access Qwell, visit the platform’s website, complete a short registration, and enter your postcode to get started. 

Please note: Qwell is not a crisis service. For urgent help, dial 999. 

Sexual health services 

Enfield Council has agreed terms and arrangements in principle with North Middlesex University Hospital (North Mid) for their continued delivery of sexual health services for the borough’s residents, subject to the completion of the Council’s decision-making process. 

The provision of sexual health services for Enfield will continue in two locations, via the ECHO clinic at The Town Clinic on Burleigh Way and at White Lodge Medical Practice on Chase Side. 

They will be delivered by North Mid, which recently merged with the Royal Free London NHS Foundation Trust. 

Services include testing and treatment of sexually transmitted infections, contraception and reproductive health, a young people’s service and support for vulnerable client groups. 

Residents will also have access to sexual health treatment and advice through other existing services, including open access to all sexual health services out of borough, under the Department of Health’s national directive and with local pharmacies and GPs. In addition, Enfield Council will continue to commission the online E-Service which has become increasingly popular in recent years with a 30 per cent channel shift in patients towards this fast and confidential provision. 

Should residents have sexual health needs they can contact the ECHO clinic, use the London Sexual Health e service https://www.shl.uk/ or primary care for Long Acting Reversible Contraction as well as out of borough sexual health services. 

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